1. Scope & Acceptance
EliteCraft Media, operated by Rehaan, provides digital design, development, branding, SEO, digital marketing, magazine/editorial design and graphic design services. By approving a quotation, making a payment, or instructing EliteCraft Media to begin work, the client confirms acceptance of these terms.
Important: These policies apply to digital creative and development services provided by EliteCraft Media. If a project-specific written agreement or quotation contains a different term, that project-specific term will govern to the extent expressly agreed.
2. Services & Deliverables
Services and deliverables are based on the package or quotation agreed with the client. The homepage describes website design and development, logo and brand identity, SEO and search visibility, digital marketing, magazine and editorial design, and graphic design and collateral as core service categories.
Project scope
- Work is performed according to the agreed brief, references, content and requirements.
- Requests outside the agreed scope may require a revised quotation, additional fee or revised timeline.
- Final deliverables may include production files, PDFs, images, live-site handover and editable source files where applicable and agreed.
3. Payment Terms
The homepage states that packages are priced upfront in USD and that a 50% advance is collected through PayPal to begin work, with the remaining balance due before final files are delivered.
- Advance payments are used to reserve project time and commence work.
- The remaining balance must be cleared before final delivery or handover unless otherwise agreed in writing.
- Payment processor fees, currency conversion charges or bank charges, where applicable, are the client's responsibility unless expressly included in the quotation.
4. Revisions
Each package includes two structured revision rounds by default. Revision requests should be consolidated and communicated clearly within the project timeline.
- Revisions mean reasonable changes to the agreed direction, not a complete change of brief.
- Additional revision rounds or substantial scope changes may be charged separately.
- Delays in receiving feedback can extend the delivery timeline.
5. Timeline & Client Responsibilities
The website states that most projects ship in approximately 4 days to 2 weeks, depending on the project. Website pricing currently lists a one-week delivery for the stated Website Design package. These are working estimates unless a different date is expressly confirmed in writing.
Client dependencies
The client is responsible for timely supply of content, images, brand assets, account access, references, approvals and feedback. If these are delayed, incomplete or repeatedly changed, the project timeline may move accordingly.
6. Intellectual Property
The homepage states that full ownership of the final design transfers to the client once the final payment is received. Until full payment is received, final deliverables remain under EliteCraft Media's control and may not be commercially used, published or transferred without written permission.
Third-party fonts, stock assets, plugins, software, templates or other licensed materials remain subject to their respective licence terms.
7. Approval & Delivery
Once a client approves a final design, website, logo, magazine layout or other deliverable, later changes may be treated as a new revision request or additional work. The client is responsible for checking names, dates, copy, links, images and other supplied information before final approval.
8. Liability
EliteCraft Media will use reasonable professional care in providing the agreed services. EliteCraft Media is not responsible for losses caused by inaccurate client-supplied information, third-party platform outages, hosting failures, domain issues, payment-provider restrictions, or changes made by the client or another third party after handover.